Very good quality ladder but disappointing quality of shoe lockers
This is the 3rd time I order with France trampoline. The first time I bought a trampoline and 3 years and 4 years later some spare parts. Perfect, the trampoline is like new again. VERY happy with this company, I recommend it.
Order placed and received 4 days later. Nothing to say
***
Very good service. Polite and efficient. Delivered on time, for a birthday. A very happy 4-year-old
Good service. Just the assembly instructions are not very explanatory and some quality issues with the protective net that do not impact safety
Very satisfied with the France trampoline site.
Customer service is very serious and responsive, I recommend
Very good
Purchase of a protective cover and jumping mat, I was well advised and it fits perfectly to my trampoline. Thank you for your professionalism. I highly recommend
Very good.
It's a shame that we can't reach the delivery person to avoid waiting from 8 am to 1 pm or in the evening until 6 pm, it blocks a day and is very annoying. The provided item is correct but the quality is very average, it won't last 10 years like the first one. It weighs 5 kg, the previous one at least 30 kgs! (the protective plastic for the springs)
Very fast delivery but I must have misunderstood the details of the ordered item (trampoline net), there was no hoop to fix it
Very good service
Very good product, very good quality, important assembly
Very good quality material for the ninja course
👍👎
Very good advice, responsive by email. Fast shipping and product conforms. I recommend this site without hesitation 👍🇫🇷
Product conforms to the order
Perfect item, conforms to the description, good quality, fast shipping
Product meets the expectations of our grandchildren
A small downside on the lack of instructions in the purchased products. One has to look for tutorials on the internet
:).
Advice (by phone), speed and efficiency
Order corresponds well to my search.
Assembly a bit long with 2 people, count on half a day. Otherwise, very good quality product.
Very fast delivery.
VERY GOOD
Very good, fast.
Perfect!
Quality product. Absolutely satisfied since 2014.
Compliant with my trampoline.
Very explicit website, well detailed!! Quick reception of the trampoline, good delivery company! We watched a tutorial online and the assembly encountered no difficulties!! We took our time over a few days to avoid stress, but honestly we could have assembled it in a few hours!!! The quality seems to be there, now only time will tell.....
Good quality item. Fast delivery. Seller to recommend.
I find that the instructions are not perfect, for example, one part does not have the same name in the text and in the list of items. The assembly video is very difficult to find on the site and it goes too fast on some important points.
A bit disappointed with the cost of the item, it is relatively expensive for what it is. Moreover, the additional hooks remain expensive.
Hello, We are sorry to learn that you are disappointed with the cost of the item. We understand that price can be an important factor in your purchasing decision. We strive to offer high-quality products, which can influence the price. We would like to clarify that the additional hooks we offer are not mandatory and are intended for those who have Slacklines or Ninja Courses that do not come from us. On our Slacklines, you will find attachments directly in the strap to install accessories, so you do not need to buy additional hooks for slackline. We remain at your disposal for any further information. Best regards, The France-Trampoline team.
Delivery OK but fiberglass broke while installing the trampoline net... not optimal but it works anyway.
Very disappointed with the item: basketball hoop for trampoline, whose circle is no longer straight at all, after just a few days.
Hello, We are sincerely sorry for the disappointment you encountered with our basketball hoop for trampoline. We understand your frustration. To better understand the situation, we invite you to send us photos of the problem at the following address: contact@france-trampoline.com. Please note, however, that it is important to follow the usage instructions provided in the manual. Hanging on the basketball hoop can lead to deformation of the circle and affect its position. We recommend using it according to the recommendations to avoid this kind of problem. We remain at your disposal for any further information and hope to find a solution that suits you. Best regards, The France Trampoline team.
Top, nothing to report as usual.
Zip line ordered and received quickly. Installation a bit tedious but we managed and the kids are thrilled!
Excellent
Very satisfied with the delivery time and the product itself.
Very fast shipping of the order. The new net has a different opening than the previous one. It is easier for children to open it and access the trampoline. Quick assembly with 2 people.
Explicit site, quality product and very good delivery speed. I removed one star because the net was no longer available. I took a model but quite adaptable with my trampoline. I hope the net will be as strong as the old one but it seems to be of good quality like the brand.
Perfect after-sales service even after a purchase dating back to 2011.
RAS
Reactive and relevant advice, product quality, I recommend.
Top order! Awesome trampoline! Only downside is complicated assembly.
Very good
A very appreciated customer service. I had made a mistake in my order and it was easily rectified after my call. Thank you for still having real people behind the phone.