Nothing to report regarding the order.
good a small problem at delivery quickly resolved.
The spare trampoline parts are difficult to identify with just measurements. I had to call the sales service, who really helped me in my choice thanks to the time she spent looking for my original model and the correspondences
The purchase went very quickly and easily, I spoke on the phone with a charming lady who was very helpful. Delivery in less than a week. The trampoline is just incredible, oval 490, super quality, assembly quite easy, count on half a day. 100% satisfied
a bit disappointed that an order placed on FRANCE Trampoline arrives from China
Hello, Today the only trampolines manufactured in Europe on our website are our trampolines for professionals: https://france-trampoline.com/fr/trampoline/1403-trampoline-professionnel-pro-one-265-carre-3700730454469.html https://france-trampoline.com/fr/trampoline/1576-trampoline-professionnel-pro-one-365-rectangulaire-3700730425551.html Historically, our trampolines were manufactured in Vendée, France, but 15 years ago we had to make the decision to relocate our production, to continue to keep our business alive. We took our time to find a reliable partner meeting our specifications and capable of reproducing our trampolines while maintaining the same level of quality. We share your wish to support the French industry and in this perspective we created a subsidiary that creates custom nets for homes and catamarans Loftnets (our workshops are located in Bordeaux): https://www.loftnets.com/fr/ To date, there is no French company that manufactures leisure trampolines. We remain at your disposal for any further information. Sincerely, The France Trampoline team
Easy order and product matching my expectations
Quick responses from customer service to the questions asked. Very fast delivery. Easy trampoline installation, count on half a day. Result: very stable, robust trampoline, used daily for a week. Anchoring kit a bit light, but given the weight, the trampoline is unlikely to move. For us, ladder essential. Overall, quality and safety after X comparisons of market products.
the assembly documentation could be more explicit
Delivery on time without any problem. Zip line not installed yet so too early to judge the product.
Very happy with all the services, delivery, assembly, nothing to complain about, we just have to enjoy it
Ok azertyuuiii
Perfect and fast
Good
Clear, fast, precise
I don't know yet if the product will be of good quality. It's a Christmas gift!!!
Good product and great spirit of service.
good
fast delivery. the canvas is thick and the elastic that surrounds the canvas allows for easy attachment. the hooks to fix all around the trampoline give us the assurance of good stability of the canvas in case of bad weather. this is the 2ND time I buy this canvas from FRANCE TRAMPOLINE. Last year I tested another seller, certainly cheaper, but the quality was not there;
ok speed ease
Easy, fast, professional
Good material
top-notch fast and quality products available!
After asking a few questions to the company about one of the products, I was able to order on the site which is very well done. The package arrived very quickly after the order, moreover in good condition, friendly delivery person.
Good product and accurate description
Delivery on time but not very cooperative for the transport of the heavy package
Very good! relatively easy and efficient!
I rarely leave reviews. But this time, I was blown away by the service provided. My order arrived incomplete. France Trampoline did everything to send the missing item. Great follow-up. Thank you
Perfect, friendly
Very good
Fast and compliant
A top product! And the person on the phone managing two deliveries was super friendly!! Nothing to say!!! Safety guarantee and fun for the kids!
Too early because it's a Christmas gift. But otherwise, the order arrived quickly after placing it online.
Hello, Indeed, we do not put orders and their shipments on hold. You benefited from a pricing offer for Black Friday at the end of November. We must forward it to the carrier quickly afterwards. The carriers try their best to deliver to you as quickly as possible once the package is in their hands. The package is not very large, so you will be able to hide it during these few weeks before Christmas without much difficulty. Best regards, France Trampoline.
Very good
Very solid practical
the order sent on time THANK YOU
As usual, order delivered quickly, no issues
Quality products delivered quickly
The spring protection and cover fit well on my trampoline of another brand
Hello, a very friendly person called me following my questions sent by email. Everything went wonderfully. My order was even prepared; I just had to finalize it. Receipt ok. The trampoline has been disassembled for winter and the spare parts will be installed in spring. I have complete confidence. And everything should go smoothly during reinstallation. Thank you best regards ***
EVERYTHING IS PERFECT FROM BEGINNING TO END AND IT IS EXACTLY WHAT I WANTED
Fast and quality service. I recommend this site Bravo
VERY GOOD
Top in customer service
Product conforms. Fast delivery.
For this delivery, the packaging was not sufficient and 'on the verge' of being torn!
Very good contact, quick responses by email
Responsive, timely delivery
Quality products received quickly
Good buying experience to repair our trampoline.
Conforms to delivery and delivered on the announced date as usual