Efficient and excellent service
Fast, efficient
Quality products delivered in a few days.
Quality product, only the instructions could be improved.
excellent
Very satisfied
Good service. Product meets expectations.
A very professional staff who answers all our questions, the Apollo Sport trampoline is of very good quality and very easy to assemble, delivered in a short time, very satisfied with my purchase.
The order was placed very easily, the products arrived very quickly and within a very precise timeframe. The downside is that the trampoline mat (which is outside) does not allow water to pass through well, so after each rain, a bit of water accumulates on this mat. It's a bit annoying. That's why I indicated "average".
Hello, This message refers to the trampoline jumping mat which, for practical reasons for the feet, cannot be made of large meshes with each step. The black Polypropylene fabric, also called Mesh, is made up of very small meshes, allowing rainwater to drain slowly, for example, but does not guarantee immediate drainage or quick drying. This "defect" is therefore encountered on all trampolines equipped with this type of mat, which are all leisure trampolines on the market. We regret that we cannot provide you with a technical solution to this inconvenience. The France Trampoline team.
Very good provider. Very positive point: I was called to verify my order because I had made a mistake.
Very good service, rigor in making a good order by phone, very quickly delivered, very good order tracking.
The order was easy to place and the delivery was made within the announced deadlines.
Very fast and compliant. Very satisfied with the service provided
Order taken quickly, delivery a bit long
*****
I was surprised by the speed of delivery: 2 days. However, I find the delivery price a bit high. But everything has a price!!! We should have the option for delivery time with a reduced rate if the order is not urgent.
Satisfied with my products
Despite the first order lost by Mondial Relay apparently, the second one arrived well and quickly. The person who took care of my order handled the case well. Best regards
very good
no problem, serious service
Very good product. I recommend it.
Always great
Driver very friendly and very professional, made sure we weren't bothered with the bulky package, delivered within the time slot without any issues.
Very good
Order and receipt completed in four days. Easy assembly. The only downside is the fragility of the carabiners on the net closure, one broke during assembly, too bad!
Everything is ok
Very good
super! trampoline like new!
Very good service and a call from one of your collaborators to check the model... that's rare. Nothing to say... well done.
Good value for money and attention to well-done service
Excellent service, product quality, and responsiveness. The only downside is that it's still a bit expensive: product and shipping costs.
Perfect
ras
Product conforms to our expectations. No issues.
Excellent follow-up of the order, the preparers detected an error in my order and immediately called me to make the necessary modifications.
Very good advice, speed of order and delivery. Interlocutor who knows the product very well
Total satisfaction
Product, packaging, and delivery time perfect. Thank you
Fast delivery, the delivery person called to make an appointment. Very good quality trampoline. It's a bit long to assemble but 2 hours alone in the evening with lighting. Also surprised to receive a weather alert email which allowed me to anticipate and remove the protective net. Otherwise, very strong wind, I weighted the feet with concrete blocks, nothing moved. In short, France Trampoline is a very serious company.
Phone advice: very good. Order taking: very good. Interlocutor: very good, carrier and delivery preparation: very good.
VERY GOOD MATERIAL
very satisfied with the ordered product, good value for money,
Happy with my choice, fast delivery and follow-up when I needed information for assembly. Thank you
This is the second cover I ordered, the first one being torn due to strong winds. Commercial gesture from France Trampoline (the cover was no longer under warranty - 6 months). If more attachments were added, the cover might be even more resistant to this "fragility": it tore at a fixation point.
Good service. Callback following my order to verify the measurement of the springs. Appreciated.
Top quality, easy assembly, delivery times are respected, in short, very satisfied with our purchase....
Difficult delivery but kindness of the interlocutors allowing contact with the delivery service to make an appointment. It's a shame that the transport company does not call ahead for delivery appointments. Regarding the assembly, the instructions do not explain enough: e.g. positioning of the support feet to be oriented so that they can fit, as they can no longer be turned to place the crossbars. Some nuts (6) were missing.
Hello, We emphasize that the transport and delivery of each order are ensured by a national transport company, which organizes its deliveries in advance, but does not necessarily call 10 minutes before arriving at the delivery point. As for the assembly instructions, they provide diagrams and text, which can be supplemented by our assembly guides available on our website, section "Leisure trampoline > Guides for leisure trampolines". Our office remains available by phone from Monday to Friday. The France Trampoline team
Very good
Very good product, very satisfied
Very good, thank you, product and delivery meet expectations.