The seller listened to us and gave us good advice. This is rare on a website. I recommend this site, the material is of good quality. To see with wear.
The delivery was made quickly, on the day and at the scheduled time. The packages to be picked up are indeed heavy and require two people to handle them. The assembly is easy to understand but still requires a bit of muscle (mom + young teen = not enough strength). No additional material, other than what is provided, is required. No technical problems hindered us, only the lack of strength (to spread and then engage the legs, then to stretch the springs). However, once assembled, we had to move it, which turned out to be surprisingly easy: operation doable by 2. Assembled right after delivery, immediately used. The diameter of 3.50m is sufficient for fun and doing tricks (even for older teens). It is stable and completely meets our expectations.
Order honored very quickly. Excellent packaging.
The trampoline seems very good to us, very sturdy.
Thank you for your responsiveness following the non-conformity (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.
Impeccable delivery, the package meets my expectations.
Very good
the trampoline safety net I bought is not compatible with our original trampoline, and the person I spoke to on the phone indicated otherwise
Hello, and thank you for your comment. We are sorry that the net is not compatible with your trampoline. We tried to contact you by phone and left you a message about this. Please feel free to contact us by phone or email so that we can find a solution to this situation together. Best regards, the France Trampoline team
The 300 trampoline brings joy to my 3 children. Very good quality. Thank you France Trampoline.
Top-notch, adapted, a joy, conforms to the photo and description, long live made in France 😍🤩
Nothing to report
Difficult to find the product (elastic to hold the circular protection). Delivery time of more than a week. Otherwise, very good telephone reception and delivered product corresponds.
Fast delivery and conforms to what I ordered. Very good, sturdy products.
Always very good services... Thank you 😊
The cushion corresponds to what I ordered. The order was delivered on time. No issues.
Okay but very chaotic delivery schedule
On the second delivery the package was damaged but the material was not harmed
VERY GOOD
Friendly, available and commercial
Very fast shipping
The products match my desire (I can't judge durability yet) Excellent commercial contact with the person I reached by phone who was able to adapt the order to my exact need. I take away one star for the choice of carrier who subcontracted the delivery poorly communicating with each other and it was me who had to call them to organize it...
Very good
Fast delivery, good instructions but some defective parts
Hello, and thank you for your comment. After checking on our side, it seems that one caliper was indeed defective. We have sent you a batch of calipers to correct this issue, and we apologize for the inconvenience caused. Best regards, the France Trampoline team
Good service
Quality customer service. Defective item, exchanged item
Material conforms, fast delivery. Customer service is top-notch, during my order I made a mistake on a product that did not correspond to my trampoline, so I was called for confirmation and offered the right product, well done for the follow-up! I highly recommend France Trampoline!
*****
Fast delivery. Quality trampoline. It's made in France.
Maximum quality
Delivery time of more than a month not announced at the order!!!
Hello, we are sorry that the delivery times did not satisfy you. However, as indicated when you placed your order, the product was being restocked at the time of your purchase, which explains these delays. We remain at your disposal for any questions, the France Trampoline team
Very good
Perfect!
Quality service.
Perfect on the phone, very complicated on the site.
no problems to report, very happy with the service, service and product
Good product
The product was out of stock but there was no urgency on my side, I was informed from the start that there would be quite a long delay. Subsequently, the restocking information was communicated correctly, the packaging of the package was impeccable. Product conforms to the ordered model and corresponds to my trampoline. The protective net has slightly changed since the original model but fits perfectly. Quality material and easy to install. I highly recommend this brand, for its design quality but also and especially for the spare parts that are available even after years of purchasing the initial model!
Excellent trampoline!!! Very good bounce, beautiful quality. We are very satisfied.
fast delivery, perfect
N/A
Nothing to say
good quality
order arrived faster than expected, excellent condition nothing to say
The first net sent did not correspond at all to the trampoline even though the reference indicated by the manufacturer was correct. After reporting it, France Trampoline quickly organized the return and prepared the shipment of a new net. This time it was the right one. I think the problem comes more from the manufacturer: the net did not correspond to a model sold by France Trampoline despite the correct product reference. So a serious site that you can trust.
Good quality material but a bit long to receive
Hello, we are sorry that the delivery times did not fully satisfy you. However, as indicated when you placed your order, the product was being restocked at the time of your purchase, which explains these slightly extended delays. We remain at your disposal for any questions, the France Trampoline team
Order of a batch of samples. Fast shipping and good reception Thank you
Very good
Fast shipping and well-marketed material. Only downside, some foam elements detach quickly.
Hello, and thank you for your comment! Regarding our freestyle skis and boards, we offer two types of products depending on the intended use. The foam boards and skis are intended for moderate use by individuals. In the case of intensive use, we recommend using the PRO freestyle boards and skis instead. We remain at your disposal for any questions or comments at contact@france-trampoline.com. The France Trampoline team
Trampoline received on time. No issues
Good service