Nothing to report
A real zip line! Very easy installation, beautiful quality.
very good advice, at first glance, the materials seem to be of good quality. Free delivery from a certain amount would be a plus.
A team that is available and responsive, who are very good advice. I highly recommend!
Good consideration of the order Good product
Good performance
NICE
Perfect in quality and deadlines.
Product conforms and is of quality
Hello, The product is well thought out but I find it too expensive for what it is.
Protection cushion delivered quickly, materials of good quality
Good material but lacks assembly explanations.
Excellent product, excellent service
Very good
Very good product, easy to install,
Fast delivery. Product in good condition and compliant.
Very good customer service. The delivery time exceeded my daughters' birthday date, the merchant proposed to send the trampoline first and the missing accessories later !! Quality trampoline, I recommend 100%
It's a shame that the requested product did not appear to be in stock. I had to contact the site to modify my order. Good product without defects and of quality. Lacks the instructions, found on YouTube.
The delivery was made on the announced deadline and the ordered materials were implemented easily.
Great quality. Fast delivery.
Easy order to make.
The trampoline cover was made to our complete satisfaction
Top products and fast delivery
Fast and correct delivery; high-quality goods
Quality material, quick handling and responsive customer service/after-sales service!
The entire order is true to the description and the delivery was very fast. We will see the quality of the mat over time.
Quality product but useless assistance as it only reiterates the instructions
Hello Sir, Thank you very much for your feedback. We are delighted to learn that the product meets your expectations and that you are satisfied with it. Regarding your comments on our customer service, we are saddened to learn that we did not meet your expectations. We have always sought to assist you as best as possible, whether by email or by phone, calculating with you the starting and arrival points of your children's zip line. Then, we indeed referred you to our assembly instructions, as it is the support we have drafted to provide clear and precise information. We cannot change the recommended installation. If you have any other questions or needs, please do not hesitate to let us know. We are here to help you. Best regards, The France Trampoline team.
Excellent product
Delivered very quickly, very easy to install, it works great. I recommend without worries and I might even buy another one
The product , in my case a replacement mat , was of very good quality and the correct size. Please be aware this company question what size you order and the emails go into your junk so despatch can be delayed !!
Robust and high-quality product. The only downside is that the assembly instructions are not explicit enough. Galvanized tubes with proper numbers would be much more reassuring to start the assembly
Quality trampoline
Excellent contact who was able to guide my purchase based on previous installations. Necessary explanations and advice by phone for good after-sales service follow-up
I have no complaints to make. I will actually order other products soon. The delivery was incredibly fast. Thank you very much because it was for a birthday.
Good quality products
Very good ju
Very good product quality
Great
Very satisfied !!!! Fast delivery and quality product, I recommend !!! My children love it !!!
........
good value for money
First order. Very professional customer service, who did not hesitate to call me because I made a mistake when placing my order. Very short delivery time. I am very satisfied with the quality of the received material.
Friendly and competent delivery person, schedules respected. Simple and well-explained assembly. Product seems to be of good quality. To be seen in use with the children who are arriving soon.
Ras
Smooth order placement and product delivered as expected
Top customer service, top products!
The package arrived on the exact day scheduled in the order. The zip line was able to be installed easily. However, it is important to ensure that you have sufficiently tall and thick trees.
original and sturdy products
Very quick order of fiberglass bows to replace the rusted welded bows and finish assembling the new net
Order and payment on 29/06. It is now 22/07 and we still haven't received anything and on top of that, they hang up on us when we dare to say that this is not normal and that we are being treated like fools! The only thing they offer us is to cancel the order and order elsewhere!!! Nice commercial service!
Hello, We are sincerely sorry for the situation you describe. Your initial order was lost by the carrier, so we proceeded with a second shipment. According to the notes in your file, during your phone conversation with our customer service, you mentioned going on vacation and not returning until 22/07, which is why the order was prepared today. It is true that we could have anticipated by preparing your order as early as Friday, and we acknowledge this mistake on our part. However, we want to reassure you that we did not hang up on you. The call was interrupted on your side, probably due to a network issue. Best regards, The France Trampoline team