Ordering was simple, uncomplicated. The delivery was prompt.
Quality and customer service are perfect!
Very good trampoline, my son is thrilled. However, for assembly, we were 4 and that's very good because 2 people is too tight. But for now we are happy, we'll see over time!
Very serious company with professional staff.
Impeccable
Very satisfied
Trampoline that seems very sturdy and of good quality. We'll see over time how it ages.
Everything was great
Good, attentive service and the material all seems quite high quality.
Excellent service. Following a problem with the net of my trampoline, I was quickly contacted by customer service. A new item was sent to me. I highly recommend it.
A super climbing dome with slide and climbing pole. Assembly was very easy, it was well and simply described. It also arrived very well packaged and organized. Highly recommended!
Did not respond to complaint/objection. But it works and the kids have fun.
Good morning, We apologize for the delay in responding to your complaint. We will contact our customer service colleagues to respond to your request point by point. With spring, unfortunately, the response time must be extended, and we apologize again for this issue. The Trampoline Tech Team
Flawless delivery
excellent trampoline
ras
Very happy. Serious service.
Super product easy to install and super resistant, I installed it 3 weeks ago and it hasn't moved and the kids are having a blast, I really recommend
speed on delivery, good quality and nice color.
Very good advice! Perfect!
Fast delivery and conforms to the product description
Perfect, top product, customer service is good advice. I recommend
Very efficient!
Product matching the request
I don't know where the error comes from, but the elastic straps are too short. Our trampoline is the largest in the range.
Hello, We apologize for this inconvenience. Your feedback is valuable and helps us improve our products. Thank you for bringing this issue to our attention. Could you please contact us directly so we can find a solution? Best regards, The France Trampoline team
Fast delivery. Super quality product, meets my expectations.
Item conforms to the description, serious site. Very careful packaging.
Order delivered on time
TB excellent service
Very happy with my jumping mat. A customer service that asked before sending us if the dimensions were correct. I highly recommend
Product easy to find on the site of good quality, identical to the original product, very good product without hesitation.
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No problem, phone advice, fast delivery. Perfect
I ordered 1 item in stock and another on pre-order because it was not available immediately. I thought I would first receive the item in stock, but after ordering, I received an email informing me that due to increased shipping costs, there would only be one shipment when the restocking is done. Unless I pay for an additional shipment. A bit disappointed.
I am waiting for delivery
Nothing to complain about.
Very good quality product!! Despite a high price...
Quick response from customer service after questions to finalize my purchase choice. Only downside, no assembly instructions even briefly for the installation of the protective cover. (passing the elastic through the cover)
Perfect
The site is very well done, I was able to find what I was looking for in a very short time, everything is very smooth. After trying, the trampolines are also of very good quality.
Nickel
Order received quickly and in good condition
The installation is quite difficult even with the instructions. Several people are needed for optimal assembly. The items are well packaged and of good quality. We'll see over time if the structure rusts or not. In any case, for now, I am satisfied.
nothing to say normal
quality product, very well managed purchase and well-organized delivery, products well packaged. delivered to the house on a pallet
Replacement of parts due to breakage, perfect
quality product from origin
Excellent quality
There are some improvements to be made on the assembly of the trampoline, regarding the fitting of the vertical legs, your tool is useless, not enough grip, I had to use a pair of pliers and then to assemble the protective net the fiberglass arches I had to modify the system my way otherwise impossible to fit the circle and I had to use flat head bolts with nuts to hold the entire steel structure at the holes otherwise the rest is fine.
Hello, thank you for your feedback on your assembly experience with our trampoline. We take note of your comments and suggestions to improve our products and make assembly easier for our customers. However, it is surprising that you encountered problems during your assembly of your fiberglass arch set. When you encountered the problem, you could have contacted us so we could help you find a solution, or even send you a new set if necessary. We hope that despite these difficulties, you will fully enjoy your trampoline. The France Trampoline team.
Package arrived in good condition. The material corresponds to the request.
Very high-quality product