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For the trampoline, nothing to say, it looks sturdy and of good quality, but on the delivery side, it's a disaster! Completely useless carrier, leaves the goods on the road!!!!!
The package arrived on time and in perfect condition
Quality product and fast delivery
Quality service, consideration of new models by phone contact.
Product that perfectly meets my expectations, the description was perfect.
Fast delivery Very very satisfied with my purchase Trampoline 4m23 oval need two people to assemble it about 3 hours of assembly
Top delivery. Pleasant and professional delivery person
Trampoline received quickly but with legs that have paint chips and a non-functional bracket to secure the posts.
Hello, We apologize for the inconveniences encountered with your trampoline. To remedy this situation, we took immediate measures by sending you the basketball hoop as a goodwill gesture, as you requested, along with the missing bracket. We hope this action has contributed to your satisfaction and that you can now fully enjoy your trampoline. Best regards, The France Trampoline team
The arch does not hold well in the safety net, I have already requested to receive a 10 cm piece to see if it holds better! No positive feedback yet
a product of very high quality and impeccable customer service! long live made in France...
It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done
Delivery too expensive!
Very good
Fast and careful delivery. Perfect!
Very fast delivery. Good quality products. Assembly information not quite correct regarding the ground mat. The instructions delivered with the product or the online video do not match the received product. Impossible to attach the ground mat as described.
Corresponds exactly to what we expected, the quality is there
Order and delivery very fast, all good, it's perfect
Perfect
Fast delivery, Quality product, our son is very happy with his birthday gift
Clarity of information and tracking. Fast delivery
We are happy to have found you. Already for the spare parts that fit our trampoline purchased in Belgium 10 years ago. The welcome was very professional. We plan to place an order to equip our grandchildren.
Good listening, correct service
Matches my search
Excellent customer service!!
Very good
Good fun products for children
Delivery completed without problems and within the expected time.
Very good product, however the materials are much thinner than the old trampolines. I give 3 stars because I find it extremely unfortunate that it is so expensive to buy a whole trampoline rather than the parts to restore the existing one. I don't find it very ecological or economical.
Hello, Thank you for sharing your opinion on our product. We take your comments into account, however, it is important to note that the materials used may vary depending on the trampoline model chosen. You opted for our entry-level trampoline Start'up, which is designed with lighter and thinner materials to offer an affordable product. If you are looking for a quality similar to what you had before, we recommend you look towards our round Jump'up or Boost'up models, which offer a more robust and durable structure. Additionally, when ordering multiple spare parts, feel free to contact us by email or phone. We would be happy to offer you a discount on the lot, as we understand that it can be costly to order many parts at once. If you have any other questions or concerns, please do not hesitate to contact us at any time. Best regards, The France Trampoline team.
Well received. Solid and reliable material but the assembly guide lacks precise details for certain steps and the fasteners received were different from those indicated in the same guide. Posts difficult to fit into the intended support. Forcing required. Nice final result after quite a bit of sweating to assemble it.
Perfect
I still haven't received my order after a week and a half
Hello, your order is marked as delivered the day after it was shipped. If you still haven't received your package, we recommend that you contact our customer service by phone or email. We will get back to you quickly. The France Trampoline team.
A product that meets expectations for the pleasure of the little group, and excellent delivery tracking.
Very happy
Good product, the boys are delighted from 14 years to 4 years
Home delivery of the trampoline was done in a few days, it's very fast, custom-made. Pure happiness.
The weighted bags are of very good quality, durable, waterproof, easily manageable thanks to the handles. Personally, we have repurposed their use as we use them to hold our pool cover without having to drill our tiles! Careful and fast delivery
Several products purchased from you
Perfect 👌
Everything went well. The advisor's callback was very quick and efficient. Thank you
Perfect!
Fast delivery but a bit expensive
Serious company. Pleasant and competent staff. I recommend
We have had our trampoline for several years and we are very satisfied.
Perfect
Hello Very satisfied with our order of a 28m zip line Quality product, good value for money. Received before the scheduled date, Top.
very serious from order to delivery Quality product
Very well advised by phone for spare parts
Everything is perfect, nothing to change...
Super quality, trampoline does not move during jumps, the nets are super resistant. Really excellent product, a bit expensive, but you pay for quality and safety.