Perfect
Order delivered within the announced timeframe with the ordered material.
Product conforms. Fast shipping.
Very good product, delivery on time, I recommend France Trampoline.
Perfect transaction
Very good
Package delivered on time,
Very good product, sturdy and high quality. I managed to assemble it alone in a few hours. The only downside was that one of the boxes was torn upon delivery.
Product conforms to the order. Good quality upon delivery. Excellent advice and support before the order. Thank you.
Product meets our expectations. Our grandchildren immediately enjoyed this accessory.
Well-packaged order that arrived on time. Thank you very much!
Very good trampoline and timely delivery. Special mention for the delivery manager I spoke to on the phone who took my request regarding the delivery time slot into account. I was able to give the trampoline as a birthday gift on time!
Delivered quickly. The product is easy to assemble by carefully following the instructions.
Perfect. Fast shipping.
Good product, delivered on time.
Good
After some transport mishaps, your service is very good and professional.
Hello, We received the ordered product perfectly within the announced timeframe, great! However, we haven't installed it yet as we are waiting for our grandchildren to install it with them... Best regards, Birgitta Gaillard.
I ordered a climbing dome, I haven't set it up yet. I had to contact customer service due to an error on my part, very quick response with resolution of the problem.
Very good product. Very easy to order online. Very fast shipping.
Attentive person, very professional and very good advice. She took the time to give me all the information I needed, wisely guiding my choice, which made me decide to place the order right away. I knew the product but not the telephone sales service. It lives up to the quality of the products offered.
Perfect
Nothing to report following a problem the response from customer service was very effective and quick
Nothing to report everything is perfect! Quality products the delivery was fast. The assembly is quite easy the instructions are clear you need to be 2 to assemble the structure but 3 people are necessary at certain stages depending on the accessories to be installed.
VERY FAST ORDER. EASY DELIVERY. TOP
Very good after-sales service, we contacted them by email for a bent bar, it was replaced within the week. Everything is perfect.
Efficiency
Fast delivery and we made a mistake on a product it could be removed before delivery and thus refunded. As for the quality of the product, we can't know yet as we are waiting for better weather
Very good site very clear and easy to find the material
The best! The products, the service... nothing to say, it's perfect!
Very good
Nothing to report
Quality products, in line with expectations and delivered quickly
Good
Order tracking: a bit laborious, the announced deadline was not respected and the responses to requests for information required follow-ups on my part. Product: quite complicated to put the springs and the first level of bounce is lower compared to the previous trampoline of the same brand... to be confirmed with the return of good weather
Hello, We have checked the details of your order and found that the delivery time of 5 working days was respected. The order was placed on the 25th, a public holiday, and was handed over to the carrier on December 27, thus respecting our shipping time of 24 to 48 hours. Moreover, we informed you during your order that the carrier would be closed on December 30, causing a slight delay in delivery. You finally received your product on January 4. Regarding the bounce of the trampoline, we note that you previously had the Waouuh/Octopulse trampoline, a sporty model offering a powerful bounce. The model you chose this time, Jump'Up, is part of our family access range, offering a softer bounce suitable for family use without tiring the children too much. We remain at your disposal for any further questions or concerns. The France Trampoline team
Nothing to report. Delivery error on the number of springs. The error was quickly rectified with an express delivery. Very good service.
Very kind very professional
Quality of products, ease of the site, sincere details and characteristics, responsiveness and top French company!
Perfect
Nothing to say everything was perfect
The products delivered to me do not exactly match what I was looking for; mainly dimension issues (these are Ninja courses and other games to be fixed in trees). I should have contacted the company for advice. I don't know how to buy online, without seeing with my own eyes and especially without discussing with a salesperson.
Hello, We are sorry that you were unable to choose the products suitable for your garden. Please do not hesitate to call us or send us an email if you need advice. We are available from Monday to Friday from 9am to 12:15pm and from 1:30pm to 5:30pm at 05 56 36 04 62 and by email at contact@france-trampoline.com. Best regards, The France Trampoline team
perfect
perfect transaction
Efficient from start to finish. The quality of the product meets the user experience. Not much to complain about.
product ok
Good product but very difficult to assemble (no tools provided, too little explanation)
I have already bought a trampoline from you and the quality is great!! I just ordered, still for my grandsons, rugby posts. The order by phone went well and the delivery by chronopost was good too.. The deadline was perfectly respected just before Christmas, as I wished.
Nothing to report
Delivery within the announced deadlines
Items received before Christmas. Timely delivery. Perfect