Very good after-sales service, we contacted them by email for a bent bar, it was replaced within the week. Everything is perfect.
Efficiency
Fast delivery and we made a mistake on a product it could be removed before delivery and thus refunded. As for the quality of the product, we can't know yet as we are waiting for better weather
Very good site very clear and easy to find the material
The best! The products, the service... nothing to say, it's perfect!
Very good
Nothing to report
Quality products, in line with expectations and delivered quickly
Good
Order tracking: a bit laborious, the announced deadline was not respected and the responses to requests for information required follow-ups on my part. Product: quite complicated to put the springs and the first level of bounce is lower compared to the previous trampoline of the same brand... to be confirmed with the return of good weather
Hello, We have checked the details of your order and found that the delivery time of 5 working days was respected. The order was placed on the 25th, a public holiday, and was handed over to the carrier on December 27, thus respecting our shipping time of 24 to 48 hours. Moreover, we informed you during your order that the carrier would be closed on December 30, causing a slight delay in delivery. You finally received your product on January 4. Regarding the bounce of the trampoline, we note that you previously had the Waouuh/Octopulse trampoline, a sporty model offering a powerful bounce. The model you chose this time, Jump'Up, is part of our family access range, offering a softer bounce suitable for family use without tiring the children too much. We remain at your disposal for any further questions or concerns. The France Trampoline team
Nothing to report. Delivery error on the number of springs. The error was quickly rectified with an express delivery. Very good service.
Very kind very professional
Quality of products, ease of the site, sincere details and characteristics, responsiveness and top French company!
Perfect
Nothing to say everything was perfect
The products delivered to me do not exactly match what I was looking for; mainly dimension issues (these are Ninja courses and other games to be fixed in trees). I should have contacted the company for advice. I don't know how to buy online, without seeing with my own eyes and especially without discussing with a salesperson.
Hello, We are sorry that you were unable to choose the products suitable for your garden. Please do not hesitate to call us or send us an email if you need advice. We are available from Monday to Friday from 9am to 12:15pm and from 1:30pm to 5:30pm at 05 56 36 04 62 and by email at contact@france-trampoline.com. Best regards, The France Trampoline team
perfect
perfect transaction
Efficient from start to finish. The quality of the product meets the user experience. Not much to complain about.
product ok
Good product but very difficult to assemble (no tools provided, too little explanation)
I have already bought a trampoline from you and the quality is great!! I just ordered, still for my grandsons, rugby posts. The order by phone went well and the delivery by chronopost was good too.. The deadline was perfectly respected just before Christmas, as I wished.
Nothing to report
Delivery within the announced deadlines
Items received before Christmas. Timely delivery. Perfect
Very high professionalism
Excellent quality product, well packaged and delivered in a short time despite the busy holiday season. Easy assembly and disassembly. Guaranteed success of this trampoline with the kids. I recommend.
Happy with my purchase. Just a small issue fixing the slide properly. One side is easy but for now we can't fix the other side correctly.
Fast delivery time, attentive customer service 👍🏻 I recommend 🤩
Fast delivery. Very good product
Easy and quick.
Good product, satisfied with my order.
Product of very high quality
Compliant and adapted delivery.
The rugby posts are of very good quality and the delivery was very fast. I am very satisfied with this purchase
Order arrived just in time for Christmas even though I ordered quite late. Thank you
Very good, meets my expectations
Very good service and very good material
Very satisfied 😊
Product as described, fast delivery? Perfect
Top trampoline. Fast delivery. Assembly is quite easy with a bit of patience (you need at least 2 people for some steps)
The trampoline is of great quality, however the assembly takes longer than expected. The skirt of the trampoline does not stay in place properly.
flawless delivery
Top delivery, good quality material but very complicated assembly, also because the instructions are not very clear. It took us more than 2 hours for two people..
Quality rugby posts and fast delivery.
Perfect
Fast shipping, product completely in accordance with the description. My little girl is delighted and so am I!!
Fast delivery. Quality product
Slackline given as a Christmas gift. Very appreciated by the children and the older ones. Fast delivery
good