Excellent products and after-sales service at France Trampoline. We are delighted with our trampoline purchased 7 years ago, which withstands wind, sun, and rain well. We also recently bought fixing brackets to replace the two we broke back then during installation. The after-sales service quickly provided us with the corresponding reference and delivery followed right after the order was placed. Nothing to complain about; it's perfect.
Very good
Everything is well explained on the site and the delivery is top-notch. The delivery person was on time and placed the pallet in the garage.
Very good after-sales service, someone called me to tell me that I had ordered too many attachments and that he would refund the surplus, super nice!
Very good product, looks solid and of good quality. The assembly was just laborious alone. It is better to have two people to assemble the 3m dome to avoid bar shearing during friction until they are assembled with the other elements. In some places, the plastic wrap around the metal bars got damaged. We'll see over time if this affects the strength of the bars. The hammock module is very popular with the children.
Perfect
Quality and speed Thank you very much!
Very good. Fast, compliant and of quality. Efficient and quick customer service
Excellent quality! Fast delivery!
Order of spare parts via customer service. Very good telephone advice and prompt dispatch of products with impeccable delivery.
Bought for 1 month, product seems solid.
Perfect
Precise advice possibility to exchange with a contact person
very satisfied with my purchase
Perfect
After two uses, several attachments holding the net under the jumping net are unstitched... incomprehensible.
Hello, We are sorry to hear about the problem you encountered with the attachments of your trampoline net after only two uses. To help us better understand the situation and resolve the issue, could you please provide us with photos of the problem by email at contact@france-trampoline.com? Best regards, The France Trampoline team
Delivered on time, broken ends were quickly resent. Not finished assembling yet, won't be used before the end of the year, the kids are not old enough yet.
Perfect and quick.
Perfect!
Great 👍 my 7 and a half year old son loves his climbing dome, he spends a lot of time on it. However, the assembly was a bit laborious, we were two to set it up.
Very satisfied, the site is clear and the products are of excellent quality. Our trampoline is 10 years old and hasn't budged!
super service, competence, speed. order compliant. nothing to say, I recommend. Quality, correct price
Very good provider. Delivery on time. Impeccable packaging.
In line with my expectations
Perfect both the product and the quality of service. Thank you very much
The order arrived very quickly, the game is very interesting but we will see in use what its durability will be. It seems to be of good quality.
Delivery on time. Product in accordance with the description but could probably have been delivered with a manual...
Very good product! I highly recommend
Delivery 3 days after the order... Really very fast.
Order compliant and fast delivery
Very happy with the quality of the product and the commercial contact. Finally, a trampoline that allows fun for both small and large.
Order received perfectly on time and compliant with our expectations.
Super responsiveness from your advisors
Fast delivery and package in good condition. Very good carrier.
Of quality
Compliant with my expectations
Quality products
Nothing to say. Everything is compliant.
The site is generally explicit, intuitive, and complete. The ordering process is quite simple and easy. The pre/post-sales service is very professional, available, and very accommodating. No delivery problems. I have been using France Trampoline products for 6 years. I am completely satisfied. I recommend without reservation.
Product compliant with the order and received very quickly.
I am disappointed by the lack of information regarding the delivery. I did not receive any date for it
Dear Sir/Madam, we have received your message regarding the shipment of a zip line in stock and delivered in 1 day after preparation by the DPD carrier. We are sending you the tracking link and the carrier will also contact you directly to ensure your delivery via SMS and email. We apologize if this is not sufficient to track your shipment. The France Trampoline team.
Structure quite simple to assemble by following the instructions. Great result, the kids love it!
Nothing to complain about, perfect but not yet assembled.
Order compliant
Very precise item description on the site that allowed the choice of the right product, fast shipping, impeccable quality.
Nothing to say about the order and delivery within a very short time. Regarding the trampoline, it will be installed next week.
Reliable and fast.
Very good.
Everything perfect. I was contacted to confirm the dimensions and received within the expected deadlines.
Ok no comment.