Excellent quality material, very well thought out kit, very well finished. Careful, fast shipping. I recommend +++
very good customer follow-up. Following an initial incorrect order, the supplier contacted me to rectify based on my previous orders excellent initiative
Following a breakage of the upper arch, the service responded very quickly and sent us the replacement part. Very satisfied! Perfect! Thank you very much.
*****
very fast shipping and reception ... But it is really a shame that the 2 m foam protections are folded in a small box of 55 X 35 cm, which means they are all bent or almost twisted! a more suitable packaging would have been better and I hope it will relax once installed...
Excellent advice on choosing the suitable trampoline mat
Always very happy with your services for many years
I am very satisfied with your services
Top customer service, courteous and super nice team, attentive to our requests
Very responsive order
excellent product, assembly instructions well done, I recommend,
Package well received, easy installation.
Fast delivery and product as described
Very happy with the trampoline. The only downside is the manual, which lacks explanations for assembly. We had to disassemble some parts to redo the assembly correctly due to lack of explanations.
Quality product.
Super product!
Responsive and very professional.
Very satisfied with my purchase. The assembly instructions could, however, be clearer.
Extremely efficient and available contact, kind and professional. Top-notch material.
Satisfied with your after-sales service. They are top-notch.
Very good
Quality trampoline, top customer service.
Complete pack and good value for money, but the descriptions of the contents are brief. It is not specified that there are protections for the trees, but they are only 1m each. And the slack at the top is difficult to tighten because the rope is doubled to be able to attach the accessories.
Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.
We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.
Nothing to report
Everything went as planned, very well!
Good manufacturing quality, impression of solidity of the different accessories.
Hello, hook problem, design flaw. Problem not resolved. Best regards.
Hello, We have taken your hook problem into account. To resolve this issue, we sent new hooks by mail on Wednesday 11/10. You should receive them in the coming days. If, however, you do not receive them within a reasonable time, do not hesitate to send us a new message, and we will take the necessary measures to resolve this issue. Best regards, The France Trampoline team.
I recommend, good quality and very good bounce. My son loves it.
A bit long, more than a week. I ordered and paid for a pack of 20 springs and only received one spring. I called, and they told me they would send the box, and I still haven't received anything 15 days later. What to do?
Hello Sir, We apologize for the preparation issue. Indeed, your phone request did not go through, and the return has not yet been made. We have received your email reminding us of the problem encountered. We are currently processing the shipment of the missing springs, and they should leave our warehouse tomorrow. Rest assured that we are doing everything possible within customer service to prevent such an issue from happening again. The France Trampoline team.
Perfect
Compliant and of quality, the children are happy. Excellent and fast delivery.
Very good.
Quality trampoline with a great warranty. The after-sales service is top-notch.
Very good. In line with my expectations.
Good performance
Very good product, our little children are delighted.
The commercial gesture mentioned was not followed up
Great product with customer service attentive to feedback
The product matches perfectly. Very fast shipping. Nothing to complain about, excellent service.
Perfect
Perfect
I contacted by email to get advice on choosing the trampoline net I needed. I had a quick response in about 24 hours. And I was very well advised. The net perfectly matches the trampoline I have! A big thank you, I was starting to lose hope ...
I ordered a dome with a tent and hammock. Unfortunately, the tent had a weakness; so when we stretched it, one of the hooks cracked. I contacted France trampoline specifying what had happened and not really knowing what I expected from them in the end. Well, they made my son happy! They quickly sent a new tent! As after-sales service, it can't get better!
Disappointed with the return
Excellent provider and very good customer service despite a difficult order since a delivery error was made but everything was corrected in three days
The site is very clear and well detailed so that our order was exactly what we were looking for.
Excellent product and delivery on time
No issues, product conforms, delivery on time, easy assembly ...