Nothing to complain about, efficiency, order arrived quickly at the pickup point,
Hello, The scooter was received quickly but with a defective ball bearing that broke. Can you contact me to proceed with the replacement? Best regards
We are sincerely sorry to learn that your scooter was delivered with a defective ball bearing that broke. To quickly resolve this issue, could you please send us photos of the problem to the email address contact@france-trampoline.com? This will allow us to analyze the situation and proceed with the replacement of the defective part as soon as possible. Best regards, The France Trampoline team
Very happy in general. Good navigation on the site, careful delivery, fast and clear. Very happy with the product. The only downside is that the instructions are not clear! I hope our assembly is correct because it is very difficult to know which bar goes above the others. We had to redo everything because the bolts were upside down. The indication of the installation direction is not highlighted enough.
Very fast delivery, assembly without too much hassle, product that inspires trust and quality. A downside for the opening of the net which would have benefited from being better positioned without having to put a step stool for the children to access it. To see the durability over time but to date satisfied with my order.
Quality ok, assembly instructions ok. However, the perimeter protection does not stay in place when you walk on it and with the net passing over it, it's even more difficult to put it back in place. I'm afraid of the result over time.
Delivery with no possibility of assembly... what a hassle!
Everything was perfect
Very good contact and good understanding of the problems
Perfect
A very good product despite a more difficult assembly than expected.
fast delivery and well-packaged package, however the trampoline is not yet assembled (Christmas gift)
very good
Fast delivery in accordance with the order
After receiving an incomplete package, which happens, customer service quickly responded to return it and especially sent a new one immediately. My son will therefore have his expected Christmas gift, thank you again 👍
Zip line received quickly. Not set up because it's for Christmas. But apparently the customer service is great. At least if there's a problem, we will have responsiveness.
Helpful driver.
high quality product the best trampolines on the market
Order received quickly.
very good
Good phone reception for confirmation of item availability.
Super efficient, super quality
Smooth order
Excellent service, I recommend! The order arrived on time. The delivery service took care to contact us to know our availability for delivery! Top!!
Perfect.
very good
quality product and hassle-free delivery. Assembly will be done in spring...
Delivery without issues
Perfect
product conforms to the description; fast delivery; thank you
no problem
I wear size 44.5, and my toes stick out excessively, to the point where even flat I have to start my balance on my heels. The material is of good quality.
very good delivery time and product!
French product with good quality/price ratio.
very short delivery time. Material corresponding to the description.
The order went well, despite a delay from the logistics provider, I had to contact the company France Trampoline to check on the delivery delay as well as the company DPD which was handling the connection.
Difficult to determine the slope for the zip line
Company to recommend
Wide choice, good quality and fast delivery
The product is of lower quality than the initial purchase unfortunately
purchase slake ninja and trampoline
Perfect
First impression very good. Easy to assemble.
Fast order and reception. A manual for assembly would have been nice. Good product
very satisfied with the delivered products!
Nothing to complain about.
Impossible to set up the poles without modifying the system.
Hello, Thank you for your comment and we are sorry that you encountered issues with the assembly. As we explained to you by email, we noticed that you did not place the joints inside the pole but outside. Therefore, you do not need to modify the system but only to place the joints inside. Best regards, The France Trampoline team
Perfect
Speed and efficiency of the sales response
Good
The sales service is top-notch. Attentive, listening, and responsive.