Quality product, fast shipping, good contact by phone. It's perfect :)
- quality of the received equipment - sending emails very appreciated to warn of potential risks and advice in case of bad weather - appreciated delivery times - very professional customer relations
Excellent purchase. Quality of the trampoline and delivery times are perfect! Thank you!
Very fast and efficient service. The cost is higher compared to other brands, but the quality of the product is excellent. We (and especially the kids) are very satisfied.
Order by phone. Great welcome, very friendly and competent person.
Very fast and correct item exactly what I ordered.
Just assembled, but you can feel the quality is there! (given the price, it seems essential to me). Otherwise very aesthetic, the kids are crazy about it! Impeccable delivery..... I will say more when my 85kg have tested the flips...!
Good follow-up, good delay, small downside for the carrier who cannot be reached (contact by website only, a bit complicated).
Excellent service, a truly exceptional customer service that is important to highlight especially for online sales..... Simply congratulations.
The Ovalie 430 trampoline is perfect. Of excellent quality, easy to assemble, it brings joy to both the little ones and the older ones. I recommend...
Very good product and quality.
Very good site, good follow-up of the order and delivery.
Fast and efficient service. A few small defects in the product even for a high-end model. Too bad.
Good purchase (ladder for trampoline). Nothing particular to report, everything went smoothly. Easy to assemble and install.
Very good trampoline. Very well-made website. Nothing to complain about except the delivery: we had an appointment on a Friday afternoon. We waited all afternoon but the carrier did not come. We called and he told us he had noted the appointment for the following Monday morning! Too bad... Everything would have been perfect!
Perfect. Fast and compliant delivery. Very good packaging. Assembly without issues. Thank you.
The trampoline was assembled 4 days ago, the assembly was easy and so far the children have used it with satisfaction, it seems stable.
Very nice quality and good commercial service.
A bit of delay for delivery but this was specified at the time of ordering. Very good product, good quality, easy assembly even if the manual is not necessarily very clear in terms of diagrams. Very satisfied overall.
Perfect delivery times respected, trampoline conforms to good quality.
Product conforms in all respects to the description on the site. Difficulties, however, in finding a time slot for delivery with the company that handled it.
SUPER everyone is having fun and I am a nanny, to say the least! However, some plastic hooks did not withstand falls. Too bad.
The assembly with two people went well, the trampoline brings joy to both kids and adults. The only problem noted is related to the assembly of the protective net (oval) which turns out to be more delicate with a
The space between the posts is not constant and I have two leaning posts because the net does not have the same dimension.
Excellent quality of the trampoline! Delivery on time, nothing to say, it's perfect!
Very satisfied, very fast delivery, trampoline easy to assemble when following the instructions to the letter, no unpleasant surprises, quality product, my children are delighted.
Well done Trampoline. Order received in a particularly quick time.
Good service and very fast shipping a bit expensive
I am delighted with the service: trampoline really of quality and easy to assemble, fast delivery and with a serious provider, careful packaging. And the possibility of being able to acquire spare parts later if necessary convinced me. So: SUPER.
delivery time as expected or even earlier, reinforced packaging. trampoline quality to be tested over a longer duration.
Fast delivery. Good product the children are delighted. Perfect and very responsive customer service.
a quick phone call after my order to check that there were no mistakes, very good, very professional, thank you
A quality product but a longer assembly time than communicated.
The oval trampoline I ordered arrived on time as promised by the salesperson who contacted me after my online order (longer delay than normal since it was out of stock). Trampoline easy to assemble, everything is perfectly explained in the manual. Perhaps a criticism about the delivery, I had to block a time slot from 8 am to 6 pm ... they arrived at 5:45 pm. I work from home so it was not a problem for me, but it would be simpler for customers to reduce the time slot. At least to know if they come in the morning or the afternoon. In any case, I am delighted with my purchase ... very good quality that should last for many years!
Following a long delivery delay I appreciated the gesture from France Trampoline. The product is in line with what I expected.
Very professional. The trampoline is of outstanding quality and we had an issue with the net. The problem was resolved in 1 week after reporting. Someone contacted us by phone, then confirmed by email and replaced the problematic parts without extra charge.
quick determination of my problem and even quicker solution
Very satisfied from the beginning of the order to reception. Trampoline easy to assemble and the children have a lot of fun with it.
super trampoline my children are delighted but some screws were missing for assembly which is a shame
Hello, we thank you for your comment. We apologize for the missing items. We will contact you and send them to you very quickly. The France Trampoline team.
Very good for everything
Everything is perfect: merchandise, delivery service, follow-up and answers to questions asked after delivery. The reason I don't give 5 stars is that when I ordered the trampoline there was an advertisement on the site indicating that we were entitled to an additional small trampoline (there was a photo with this trampoline). I had to learn at delivery that they were no longer available and that we would then receive a trampofoot. I may have misread the details, but due to the photo, an average reader should (or could have) believed that the small trampoline was delivered with the order. Best regards, ****
Hello, We thank you for your comments. The Minimax mini trampoline was offered at the time of your order and this was subject to stock availability. It was out of stock at the time of your shipment. We then contacted you to see if you wanted to change your gift. Having accepted the trampofoot, we delivered this instead of the mini trampoline. The France Trampoline team.
Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.
Good material. relatively easy assembly. fast delivery
Excellent quality
Excellent, reliable, quality material and deadline respected. Very favorable review
Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!
Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).
to summarize, lightning delivery, product quality and customer service at the top...
My purchase of the Jump'Up 300 Trampoline Pack + Net + Ladder went very well, from ordering to delivery. The France Trampoline site is very well done with all the answers to the questions one might have before buying the new trampoline. For my part, I already had one before at a 'low price', but of poor quality compared to this one. Nothing to see in terms of quality and durability. The net attachment is very well thought out. The price may not be very competitive, but it's made in France and the important thing is to support our country.
Perfect
I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.