Everything went as planned. Material compliant and punctual delivery
Fast delivery, very good quality product!
Fast delivery, quality product. Impeccable
Ultra-fast delivery. Customer service contacted, very responsive and able to answer my questions. Products that meet our expectations. In short, a serious site to recommend.
Trampoline and ladder meet our expectations. Only disappointment, the anchoring kit that does not sink into our ground.
Order shipped very quickly and I appreciated knowing that you verify that the order made for a corresponding spare part for the purchased trampoline, by calling in case of doubt.
Very good product. Complete instructions and assembly recommendations. Very fast shipping. Delivery the same. Assembled 5 days after the order.
We wanted to let you know that we are very satisfied with our order due to the quality of all the parts and the efficiency of the delivery (trampoline ordered on Sunday and received on Thursday, well done!). Assembly without problems, we still took 3h30. We thank you for your particularly effective customer service.
excellent product, excellent delivery.
Delivered on time. Package in good condition delivered to home. Could improve on the assembly instructions. Some difficulties related to the text and drawings. But the result is correct and in the end no problem. Maybe consider a cover for the mat for long exposure to the sun. Overall satisfied.
Very fast delivery of the right product
Excellent
Clear sales site, fast (and free!) delivery, availability and seriousness of customer service (for questions about assembly), product quality
Very good quality! Easy to assemble
Excellent
Reliable and fast service
Order, delivery, compliance impeccable... assembly still quite complicated.. Lack of explanation for the attachments of the spring protection mat... Very good quality of the whole it seems to me
Delivery and products meet expectations
Order compliant. Delivery date error quickly corrected and at no extra cost. One drawback: the spring protection pad is poorly secured on the outside and tends to slide inward, thus exposing the top of the springs. Replacing it is tedious but essential for safety.
Once assembled, the trampoline is completely satisfactory. One connecting piece was defective but was replaced very quickly after a call to customer service.
Good service
Fast delivery and very responsive service to questions by email. Very satisfied
Very quick and efficient customer service
Very happy
Excellent, nothing to report
Good quality in accordance with the order
Very good, thank you.
I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you
The seller forgot to ask me if I had the necessary tool for changing the mat, which made us lose a week between the order shipped at our expense urgently within 48 hours, the desperate installation attempts for 2 days, and the tool that took 5 more days. Otherwise, the welcome was very friendly. The tool is essential!
Hello Madam, we have taken your remark into account when purchasing the jumping mat. We apologize for this inconvenience. Generally, for spare parts, people call us with a complete list of all their parts to be replaced directly. For a jumping mat, we can change this item, the springs, the clamp, and many other items as well. Unfortunately, we do not necessarily go through all our items with each client due to lack of time. If needed, we remain at your disposal every day of the week. The France Trampoline team.
Very good (quality, delivery, and customer service)
Perfect, just delivery time
The packages were dropped off in front of our house even though it was clearly specified that the carrier should contact the person who would receive the packages.
Hello Madam JANIS KIRKIS, We have taken your feedback into account and we apologize for the inconvenience caused. However, we checked the delivery note and a signature validating the proper receipt is indeed mentioned on it. We will escalate the information to our logistics to find out what happened. We are also unhappy with the carrier because we pay them to schedule appointments with our recipients, and all deliveries must be made with the recipient. We renew our apologies and remain at your disposal. The France Trampoline team.
Satisfactory delivery. One of the packages was a bit dented, and only one plastic hook in this package is broken.
Excellent product. Delivered on time.
Delivery date respected!
Very efficient phone support. Order of spare parts delivered in 2 days.
Excellent quality product, efficient delivery.
Speed of delivery and products OK
Excellent rapport with the advisor. Serious company. I have been confident for 5 years.
The ladder delivered with the ordered trampoline was not the right size. After calling customer service, the correct ladder was redelivered very quickly.
Already ordered on this site, and never any issues. They are very professional, they called us to confirm our order and the dimensions of our trampoline (purchase of a trampoline mat)
good quality product easy assembly
Perfect Fast delivery Very good quality trampoline. I recommend
Professional contact, fast shipping and quality material
delivery within the expected time. very easy assembly
Quality trampoline - fast, efficient and free delivery!
Nothing to report fast delivery
delivery within the expected time. very easy assembly
excellent and fast
Perfect everything went well!!! We are very happy....