Satisfactory product. To be confirmed over time
Hello, I am satisfied with the product overall. The only downside is that I already have about fifteen plastic hooks that serve to hold the protective net which are already broken.
I bought a trampoline about 1 month ago, and as of today it still hasn't arrived. I have sent several emails to get information and I am still waiting.
Sir, Madam, we understand your message, as your order is blocked at the agency in Barcelona, waiting to be sent to the final delivery agency and then to your locality. However, as explained with customer service, due to local flooding around Valencia, your city is currently inaccessible for deliveries. We also find this problematic, but we must wait for the situation to normalize and for the carriers to obtain authorization to circulate again. Please know that the carriers also have little interest in holding your order; they need the space to work and move their goods daily. We appreciate your patience. Take care, The JUMP IN SPAIN team.
I was one of those who doubted when buying a trampoline. But for the price and quality, it is very top.
easy access to the sales service; clear explanations, tailored to my request; substantial discount; delivery as agreed on the right date very well planned with a wide time slot, without notifying the exact arrival time as requested during the appointment, delivery in good condition, a bit rushed the delivery person was in a hurry to leave material not yet assembled so no comment on the contents of the package
S.O.
good service
It is and remains a super trampoline. We are very satisfied with the quality. Thank you again.
Super fast delivery
Easy order Fast delivery
Perfect. Top-notch customer service
Pleasant person and attentive to customers on the phone, thank you for the advice on our after-sales service.
The customer service of France Trampoline is very responsive and met my expectations. After my move, I had lost some parts of the climbing dome that I was able to reassemble. Thank you
The product meets my expectations (trampoline cover) and seems really sturdy. We'll see how it ages over time. It doesn't look exactly like the photo, it has many more ventilation grids than I thought. I am happy with my purchase.
Nothing to report
Quality products
Very good customer relationship
Excellent product. Fast shipping.
I have been used to maintaining my trampoline in good condition for many years thanks to France Trampoline without any problems.
Very good service
Small complaint: we do not know which side of the net to show outside until we place the adhesive decorative strip with Velcro.
Good service
Very good. I trust this provider both in terms of quality and online ordering.
Product of acceptable quality, due to an issue I needed to contact customer service, they were very responsive and provided me with an appropriate answer.
Super service, super quality
Fast shipping, perfect advice, I recommend ++
Fast and careful delivery. Quality products
Good
***
Top service, fast and uncomplicated. We have had our trampoline for many years and had to order a replacement net.
Smooth ordering process. Super quality of the goods.
Fast delivery. Well packaged. The safety net was relatively expensive, as it was only available in that shop. Therefore, one point deduction.
The order and shipping service is very good. However, we are disappointed with the product.
Dear Sir or Madam, We have taken your comment into account and please know that the entire team is fully available to understand the reasons for your disappointment. Customer satisfaction through the purchase, delivery, assembly, and use by children is a very important step for you and for us. To date, we have not received any email or call from you to customer service. We remain available. The France Trampoline team.
The protective net for the 240 cm trampoline is made of magnificent material, beyond expectations, fits perfectly and is easy to assemble. Nothing to do with the nets for trampolines, definitely cheaper ones available on the market. So we recommend this seller in every aspect, product quality, seriousness, and precision in delivery. The package arrived on time and perfectly intact. It was a real pleasure to purchase from this site.
Very good article
Matches the description. Only small issue, the slackline tends to twist out of the walking plane at about 90 degrees due to the way it is attached to the trees. I will do further tests
Hello, We have seen your comment, Please feel free to send us visuals by email to customer service if needed. The France Trampoline team
very good
Delay and especially damaged
Hello Sir, We have noted your review indicating a product delivered in apparently poor condition. To date, you have not contacted customer service to inform us directly. Do you have any details to share with us? Did you raise any reservations with the delivery person, please? Upon opening the packages, did you notice any damaged items? We remain at your disposal. Best regards, The France Trampoline team.
Perfect
Nothing to complain about regarding the order and delivery. We ordered tubes for the trampoline net. Unfortunately, they are a bit too short even though they correspond well to those recommended for our trampoline size. This means that the net lifts up in one place!
Very satisfied with the product.
Very nice after-sales service, very responsive and very attentive. Bravo
Great customer service: friendly, fast, and efficient!
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
Perfect
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
very nice quality and easy to assemble
The material is OK and meets my expectations. However, a warning should be added in the description regarding the necessary dimensions of the starting platform. In particular, the height. It would also be wise to specify that the use of a harness for younger users is recommended.
The trampoline protection ordered was delivered within the indicated time and adapted to the existing trampoline. It was easy to assemble with two people. Complete satisfaction for this purchase. We need to see the longevity of the product over time.
- very high-quality materials, including the accessories (swing, hanging and ground mat) - easy to understand instructions - product is as described: large and stable