Fast shipping, perfect advice, I recommend ++
Fast and careful delivery. Quality products
Good
***
Top service, fast and uncomplicated. We have had our trampoline for many years and had to order a replacement net.
Smooth ordering process. Super quality of the goods.
Fast delivery. Well packaged. The safety net was relatively expensive, as it was only available in that shop. Therefore, one point deduction.
The order and shipping service is very good. However, we are disappointed with the product.
Dear Sir or Madam, We have taken your comment into account and please know that the entire team is fully available to understand the reasons for your disappointment. Customer satisfaction through the purchase, delivery, assembly, and use by children is a very important step for you and for us. To date, we have not received any email or call from you to customer service. We remain available. The France Trampoline team.
The protective net for the 240 cm trampoline is made of magnificent material, beyond expectations, fits perfectly and is easy to assemble. Nothing to do with the nets for trampolines, definitely cheaper ones available on the market. So we recommend this seller in every aspect, product quality, seriousness, and precision in delivery. The package arrived on time and perfectly intact. It was a real pleasure to purchase from this site.
Very good article
Matches the description. Only small issue, the slackline tends to twist out of the walking plane at about 90 degrees due to the way it is attached to the trees. I will do further tests
Hello, We have seen your comment, Please feel free to send us visuals by email to customer service if needed. The France Trampoline team
very good
Delay and especially damaged
Hello Sir, We have noted your review indicating a product delivered in apparently poor condition. To date, you have not contacted customer service to inform us directly. Do you have any details to share with us? Did you raise any reservations with the delivery person, please? Upon opening the packages, did you notice any damaged items? We remain at your disposal. Best regards, The France Trampoline team.
Perfect
Nothing to complain about regarding the order and delivery. We ordered tubes for the trampoline net. Unfortunately, they are a bit too short even though they correspond well to those recommended for our trampoline size. This means that the net lifts up in one place!
Very satisfied with the product.
Very nice after-sales service, very responsive and very attentive. Bravo
Great customer service: friendly, fast, and efficient!
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
Perfect
Fast and compliant delivery. Clear assembly guide. Very happy with your services. During assembly, one of the bars had a defect, I contacted customer service who was very responsive and sent me a replacement part that was shipped the same day. A pleasure to deal with professional and competent people.
very nice quality and easy to assemble
The material is OK and meets my expectations. However, a warning should be added in the description regarding the necessary dimensions of the starting platform. In particular, the height. It would also be wise to specify that the use of a harness for younger users is recommended.
The trampoline protection ordered was delivered within the indicated time and adapted to the existing trampoline. It was easy to assemble with two people. Complete satisfaction for this purchase. We need to see the longevity of the product over time.
- very high-quality materials, including the accessories (swing, hanging and ground mat) - easy to understand instructions - product is as described: large and stable
Perfect and fast service, great quality of products
top notch
it was perfect, thank you very much :)
Great! But dome complicated to assemble with only 2 people
Delivery on time
Goods were not delivered by the shipping company DPD. Money for nothing
Dear Madam, dear Sir, we have taken note of your message regarding the delivery of a fiberglass arch, which was allegedly not carried out by the carrier. We have requested the signed delivery receipt from the carrier and it is possible to contest the signature if it is not your own or that of a family member. Our customer service is open all year round and you can contact them directly to resolve this issue. The Trampoline Technik Team.
Product conforms to my order, I recommend.
Solid material and suitable for the proposed age. I highly recommend.
Before the purchase, I first contacted customer service who guided me well on the right trampoline to buy according to my needs. I received the order quickly and everything was present. During assembly, I read the instructions correctly and I didn't have too much trouble assembling the trampoline. However, there are a few pieces of information to add to the instructions: - direction of the safety net (indicate that the logo should be inside or outside so that the Velcro ends up outside) - to put the arches in the net, indicate to untie the 2 knots to fully stretch the net, otherwise the arches cannot be threaded into each other. Except for these 2 points, the assembly was easy. And our children have already used it and are very happy with it.
Excellent traceability, service at the level of the best on the market… Amazon
Very good
Everything went well
Excellent phone reception and advice for purchasing spare parts
Perfect
Correct price and very fast delivery. I hope the seams are strong and that the jumping mat of my trampoline lasts longer than the previous one (4 years)...
Very good.
very good
Perfect, I recommend it 👍🏻
Good service, fast and no issues with the ordered parts. Thank you.
An absolute disgrace and disaster to order a trampoline from you. Parts were delivered 4 times, 4 times too few and the wrong parts were delivered. It took over a month until I had all the parts for the trampoline and could completely assemble it. I would like to give no stars at all, unfortunately this is not possible.
Dear Madam, dear Sir, we are sorry that you did not like our fiberglass arches. However, we are not sure if this review is directed at us, as you did not order a trampoline from us, but only a set of fiberglass arches for securing a trampoline net. Furthermore, we could not find any email communication with our customer service regarding your order or the return of parts, as indicated in your review. Please do not hesitate to contact us again if you would like to update your review. At your service,
Fully satisfied in everything, perhaps the length of the elastics is a little too precise
Perfect, delivered quickly.
Quality material, robust. Clear instructions. Being a bit clumsy is better for successfully tightening the cable. Over such a distance of 40m in my case, the height of the starting point is significant, very high for small ones, so we pull them on a secured seat bought separately. But as soon as they are big enough, I will make a platform 3m high for them to launch themselves on the provided support.
Very friendly customer service, a follow-up inquiry to check if the measurements are actually correct 👍🏻 everything fit and we are happy with the new jumping net.
Very good quality! Quite easy to assemble all the parts. A bit expensive, but it's worth it.